adrian flux "beware"

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adrian flux "beware"

Post by crash on Tue Jan 13, 2015 12:46 am

I've just insured one of my three cars with Adrian flux solely because they came out as the cheapest on confused.com. while doing the online thing I clicked on the wrong date for the start of the policy I wanted the inception date to be the 17th Jan but clicked the lower week the 24th Jan
"MY FAULT I HOLD MY HANDS UP"
So today (Monday) bearing in mind I only did the online thing Saturday night I phoned Adrian flux telling them I'd made a mistake and asking if they could bring the inception date forward a week. I was then told that they needed to ask me a few questions before the policy could be approved. After 15 minutes on the phone being grilled about a claim at my old address back in Febuary 2012 I explained that the claim was not by me but my daughter on her own insurance so I hadn't lied on my proposal as I think she were indicating. At this point I was told to hang on while she check things out so I ask them to phone me back. some time later I get a call back saying that everything's ok and they will cover me for the price quoted but to bring the inception date forward I will incur a charge of £50.00 at this point I'm not happy as the policy hadn't even been accepted 30 minutes ago. so I tell them not to bother and I'll go elsewhere. that's fine but you will also incur a £50.00 charge for cancelation of the policy. I've already paid them so I'm in a no win situation here. At this point I let then know that I have three cars and was seriously considering moving my xr3i insurance over to them from peter james as they are quoting it a little cheaper but following the way things have gone over the last 30 minutes I wont be doing so. At this point she offers to move the inception date forward for £30.00 but me being me I refuse to budge. why should I pay them any money at all for what amounts to very little work on their behalf when this could have been done while setting up the policy that had not been done 30 minutes earlier and at the start of the call I made to change the date being told that the policy hadn't been approved yet.
Anyway the outcome is that I now have a policy with Adrian flux that starts a week after I need it to so I'm going to be without my new car for a week. with this in mind I will never use again or recommend Adrian flux to anyone.
any feedback from Adrian flux welcome.


Last edited by crash on Sat Jan 17, 2015 11:33 pm; edited 1 time in total

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Re: adrian flux "beware"

Post by nobber on Sat Jan 17, 2015 8:17 pm

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well i think there ace lol
well joking aside i dont like the way they do stuff so have never used them

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Re: adrian flux "beware"

Post by crash on Sat Jan 17, 2015 11:31 pm

lol matt that's how they can afford to give you 100 quid by ripping people off. anyway following my rant on the internet I received a reply to every one of my post other than here (it seams they don't look on our little site) a guy called dan asked me to contact him so phoned em asking for dan who's their web troller social media go to man and the girl I speak to has never heard of him yet he clearly works there. but she hears what I have to say and tells me it's my fault for clicking the wrong date so I tell her not to bother and i'll update my post everywhere. with that to cut a very long phone short I end up not having to pay the 50 quid and my car is now covered from this morning the 17th.

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Re: adrian flux "beware"

Post by nobber on Sun Jan 18, 2015 11:34 pm

cnuts they are, i had a problem with an insurance company last year, i needed my cover to cover me to drive any vehicle with owners consent they said it would then when it turned up, it said i could drive any vehicle as long as i was lent to me by an approved garage that was working on my car :s rang up to cancel it told me i needed to pay then £50 to cancel it luckily i remember the original phone call was recorded, and i specifically asked them about it also about 14 days free cancellation and they had no choice to let me off,
cut a long story short they are all mersanery fuckers, not just adrian flux, all brokers,

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Re: adrian flux "beware"

Post by jimmy_speed_demon on Wed Jan 21, 2015 8:05 pm

Yes insurance companyies are a complicated and confusing thing if your car is left on road it s cheaper to insure then when it s in your garage what's that all about

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Re: adrian flux "beware"

Post by badger777 on Wed Jan 21, 2015 9:01 pm

hahaha crash give them £100 and i can be in matts boots pls pls pls

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Re: adrian flux "beware"

Post by crash on Thu Jan 22, 2015 5:57 pm

badger777 wrote:hahaha crash give them £100 and i can be in matts boots   pls pls pls

Yer lol full of tricks like that. But the babe's can sit in my cab again anytime

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